FAQ

When can I use the carpet after it is cleaned?

You should keep your pets, children and other kinds of traffic off of your carpet as it dries. It helps to wait for twenty-four hours before you can remove protective items under furniture. You can walk on the rest of the best about four hours after a treatment is done.

What should I do about stains and spots that keep coming back?

Sometimes a spot might naturally come back a day or later after it is cleaned. Deeper stains can easily stick out if they are stuck in the backing on your carpet.

How often should you clean your carpet?

The answer really depends on the kind of carpet you have, the number of people in your home and how often it is used. You should clean them once a year. There are some people who feel that a carpet can re-soil fast after it is cleaned. This is primarily due to how some poorly run companies don’t do a good job with cleaning carpets. These companies often use cheap cleaning items and don’t train technicians well enough. They don’t offer separate rinses to remove old detergent residues either. This is all done to try and keep the expenses of handling something out of the way. Detergent that is stuck in the carpet can be problematic too because it can cause re-soiling to occur faster. We work with a different method that involves rinsing after the re-spray occurs. It removes deep soil and will keep detergents out of the way, thus preventing fast re-soiling. It will help to keep your carpets cleaned up regularly by a professional company so you can keep soil from wearing out your carpet faster than foot traffic. Foot traffic can easily cause soil to go into fibers and cause a sandpaper look that makes the fibers dull and worn out.

How much time does it take for a cleaning plan to work?

You can get about 400 square feet of carpet cleaned in an hour. This varies according to the soil you have, the furniture that needs to be moved, any spotting procedures and the time used for setting things up.

When can I walk on my carpet?

You can do this after a bit of time. The best thing to do is to keep children, pet and heavy traffic off of your carpet as it tries. You should also wait twenty-four hours before removing the tabs or blocks under your furniture. These are used to protect your carpet. Your carpet might feel damp for as much as eighteen hours but this will be a normal result and should not be problematic.

Can you move my furniture?

Our services can include a plan to move all the furniture in your living room. We offer this for free unlike most other companies. All beds, dressers and other heavier items will have to be in place in most cases unless you pay extra for moving these items. Also, we will not move pianos, entertainment systems, china hutches or other valuable items due to the liability concerns that come with doing so.

What can you do about recurring stains?

A spot that comes back a day or later after it is cleaned may be oily or sticky and may not be removed all the way. It could also be “wicked back.” These are permanent stains if they do happen.

Can you handle bleached or faded areas?

Your spots that have been bleached or faded may be spot dyed depending on what carpet fiber you use.

Can you handle indentations that come from furniture?

We can’t guarantee that indentations from heavy furniture can be removed. The pile will have been crushed and the backing will be damaged just as well. Hand grooming with moisture and heat may help but it can take a while to get something back up. In some cases the results may be permanent.

Why is carpet cleaning so valuable?

There are many things that can get into your carpet like organic compounds, dust mites, asbestos, combustion items, bio contaminants, outdoor items, allergens, oils, grease, sand, food, bacteria, soil and many other stuff that you don’t want in your house. It doesn’t take much for stuff to get in your home. The collection and filtration process that you can use will help to clear these things out of your carpet. This is all done to help keep your carpet clean and to keep your air a little cleaner and easier to breathe. It also helps to get hard surfaces cleaned because they can cause contaminants to move around in your home without much effort.

Your carpet will have to be cleaned out like any other filter or it will not be able to filter things as well as it currently can. Contaminants can make your home difficult to manage. Dr. Michael Berry, a Direct at the Environment Criteria and Assessment Office at the EPA, has stated that carpets and carpets and fabrics that are not cleaned well will end up causing hazards to occur in all spots around the home and may make a property dangerous to be in.

Why is carpet protection useful?

A 3M SCOTCHGARD protector can work with two benefits:

This can go on carpet fibers to add protective barriers around them. This will help keep moisture out of a spot. Therefore, you will have some time to clean up a spill if it ever gets on your carpet.

Second, it helps to keep wear from being a serious issue. It can reduce the wear that comes from sand in your carpet. This can keep excess matting from occurring, therefore causing your carpet to work as well as possible.

Can you remove… (insert stain here)

Yellowed marks (50% chance) – We can handle yellowing by neutralizing a spot with a proper solution. It may be harder to control sometimes. It is not clear as to why yellowing happens. However, we use many solutions to help control yellowing.

Filtration Soiling (25%) – This soiling refers to the black spots that are at the edges around your base boards. We will lighten these spots but they hardly ever go away altogether. The particles can be so tough and can move so far into the sides of your carpet that it can get in your backing. This will make things harder to remove.

Urine (50%) – Fresh urine can be cleaned out with an alkaline spotter. However, it will be harder to clear it out when it has been there for a while. The worst thing is that the urine will cause the carpet to be damaged. Therefore, all deposits must be removed even if you can’t get a spot out.

Vomit (50%) – This is the same as with urine. If a red dye is found in vomit that comes from dog or cat food, you should see the red dye removal part.

Blood (75%) – It is easy to remove blood if there have not been any alkaline products used to clean it or hot water.

Rust (85%) – It should not be tough to remove rust.

Red Dye (5%) – It is difficult to get rid of red dye unless the right conditions are met. A newer carpet will be easier to handle. However, a heat transfer may work to help get it out. This is where a product is applied to a stain, a wet cloth goes over it and an iron is added to get the spot into the towel and out of the floor. The spot will be rinsed afterwards. This involves plenty of time to work and will cost extra to handle.

Lipstick (50%) – Many solvents can remove lipstick stains. Some lipstick items will be red dye items that might be harder to remove though.

Furniture Stain (01%) – It’s almost impossible to clean this.

Soft drinks (95%) – This is easier to manage than other liquid stains.

Tea & Coffee (50%) – Tannin spots from coffee can permanently stain carpets. In some cases it can also be hot, thus causing a stain to be set deep into the carpet. This makes it harder to clean out.

Ketchup (50%) – Ketchup with red dye will be difficult because it can cause a stain. Other kinds of ketchup should be easy to clean up.

Mustard (15%) – Mustard is much harder to remove than ketchup.

Paint (20%) – It is easier to clean a fresh paint stiff. It is very tough to clean one that is dried up.